blog.instant-tech.com
Instant Technologies - Leverage S4B and Enterprise IM: June 2014
http://blog.instant-tech.com/2014_06_01_archive.html
Friday, June 27, 2014. How Can I View Lync lcslog IM Conversations. At Instant, we've been solving customer requirements to view, search, and export content from the Lync lcslog database for more than 8 years. We initially developed our application to search the lcslog database back in the LCS 2005 days - that's a long time ago. Back in the 2005 environment, our application was designed to provide 'end users' with the ability to locate and view their individual conversations. HR Auditor supports a great ...
blog.instant-tech.com
Instant Technologies - Leverage S4B and Enterprise IM: October 2014
http://blog.instant-tech.com/2014_10_01_archive.html
Thursday, October 30, 2014. New Tools to Leverage Microsoft Lync in Your Organization. Instant Technologies has been developing enterprise IM applications for Microsoft Lync, and IBM Sametime, since 2002. Our early applications integrated Microsoft Outlook with IBM Sametime and after 'lighting up' email with IM presence, we have moved our focus to server side IM applications. These three applications may be grouped into a few high level terms or concepts:. Search - HR Auditor for Microsoft Lync. Instant ...
instant-tech.com
Microsoft OCS Products | Instant Technologies
http://www.instant-tech.com/products/OCS.cfm
Service Desk and Contact Center. Lync and Skype for Business. Products for Microsoft Lync. Instant HR Auditor for Microsoft Lync. Instant HR Auditor for Microsoft Lync. Is designed to enable customers to quickly search, view and export chat conversations stored within their Lync archive database. Instant Archive Viewer. Has been replaced with HR Auditor for Lync. Instant Chime for Microsoft Lync. Instant Chime for Microsoft Lync. Instant Alert Manager for Microsoft Lync. Profile Manager for Microsoft Lync.
instant-tech.com
Instant Technologies - Enterprise Instant Messaging Experts - Government and Defense
http://www.instant-tech.com/industry/government_defense.cfm
Service Desk and Contact Center. Lync and Skype for Business. INSTANT SOLUTIONS FOR PUBLIC SECTOR. Instant Access – To IM archives and help desk connectivity. Public sector organizations face a unique set of challenges, from regulations to IT constraints. Our enterprise software applications have been shown to provide significant value for public organizations in the face of such challenges. And Access to Help. Join Instant at IBM Connect in Orlando, FL January 26-30, 2014. Join Instant at IBM Connect in...
blog.instant-tech.com
Instant Technologies - Leverage S4B and Enterprise IM: Routing Service Desk Issues with Microsoft Lync
http://blog.instant-tech.com/2014/06/routing-service-desk-issues-with.html
Friday, June 20, 2014. Routing Service Desk Issues with Microsoft Lync. Instant has been helping customers with their help desk operations on the IBM Sametime platform for over 10 years. With several of our larger service desk deployments, Instant Queue Manager routes more than 3,000 service desk requests per day - across a help desk landscape that may include more than 125 help desk agents. Chime represents the next generation of our service desk platform and it supports both Microsoft Lync and IBM Same...
blog.instant-tech.com
Instant Technologies - Leverage S4B and Enterprise IM: New Tools to Leverage Microsoft Lync in Your Organization
http://blog.instant-tech.com/2014/10/new-tools-to-leverage-microsoft-lync-in.html
Thursday, October 30, 2014. New Tools to Leverage Microsoft Lync in Your Organization. Instant Technologies has been developing enterprise IM applications for Microsoft Lync, and IBM Sametime, since 2002. Our early applications integrated Microsoft Outlook with IBM Sametime and after 'lighting up' email with IM presence, we have moved our focus to server side IM applications. These three applications may be grouped into a few high level terms or concepts:. Search - HR Auditor for Microsoft Lync. Instant ...
instant-tech.com
Instant Technologies - Enterprise Instant Messaging Experts
http://www.instant-tech.com/industry/financial_services.cfm
Service Desk and Contact Center. Lync and Skype for Business. INSTANT SOLUTIONS FOR FINANCIAL SERVICES. Instant Connections for Faster Transactions. Instant products have been deployed in some of the world’s largest and most influential financial institutions. Instant’s innovative suite of enterprise software helps financial services companies manage regulatory compliance and connect employees with internal service desks. And Access to Help. Join Instant at IBM Connect in Orlando, FL January 26-30, 2014.
instant-tech.com
Datasheets | Instant Technologies
http://www.instant-tech.com/resources/datasheets.cfm
Service Desk and Contact Center. Lync and Skype for Business. IM archiving, search, and discovery for IBM Sametime. Virtual IM receptionist for IBM Sametime. Now known as Chime for Sametime. Chime for Microsoft Lync. Virtual IM receptionist for Microsoft Lync and Skype for Business. Encrypted and secure browser- based persistent chat rooms for IBM Sametime. Instant Buddy List Administrator. Centrally-controlled, server-side buddy list management for IBM Sametime. Instant Buddy List Migrator.
instant-tech.com
Microsoft Lync and IBM Sametime Products & Software | Instant Technologies
http://www.instant-tech.com/Products.cfm
Service Desk and Contact Center. Lync and Skype for Business. Applications for IBM Sametime and Microsoft Lync. Instant HR Auditor for Microsoft Lync. Instant HR Auditor for Microsoft Lync. Is designed to enable customers to quickly search, view and export chat conversations stored within their Lync archive database. Instant Archive Viewer. Has been replaced with Instant HR Auditor for Lync. Instant Chime for Microsoft Lync/Skype for Business. Instant Chime for Microsoft Lync/Skype for Business. IBM Same...
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