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Bouquets-n-Brickbats

Wednesday, October 28, 2009. Customer Satisfaction Dips According to Straits Times Report. A report that appeared in the Straits Times on 28 October 2009 mentioned that customer satisfaction has dipped. Considering the fact that millions have been invested in various service initiatives since the beginning of this year, this is rather worrying. Got a customer service experience to share? To get your story published! Do remember to read the submission guidelines. And how we rate establishments. I went to ...

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Bouquets-n-Brickbats | bouquets-n-brickbats.blogspot.com Reviews

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Wednesday, October 28, 2009. Customer Satisfaction Dips According to Straits Times Report. A report that appeared in the Straits Times on 28 October 2009 mentioned that customer satisfaction has dipped. Considering the fact that millions have been invested in various service initiatives since the beginning of this year, this is rather worrying. Got a customer service experience to share? To get your story published! Do remember to read the submission guidelines. And how we rate establishments. I went to ...

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6 labels customer satisfaction

7 poor quality staff

8 training

9 name

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Bouquets-n-Brickbats | bouquets-n-brickbats.blogspot.com Reviews

https://bouquets-n-brickbats.blogspot.com

Wednesday, October 28, 2009. Customer Satisfaction Dips According to Straits Times Report. A report that appeared in the Straits Times on 28 October 2009 mentioned that customer satisfaction has dipped. Considering the fact that millions have been invested in various service initiatives since the beginning of this year, this is rather worrying. Got a customer service experience to share? To get your story published! Do remember to read the submission guidelines. And how we rate establishments. I went to ...

INTERNAL PAGES

bouquets-n-brickbats.blogspot.com

1

Bouquets-n-Brickbats: Recent Articles Published In Straits Times

http://bouquets-n-brickbats.blogspot.com/2009/04/recent-articles-published-in-straits.html

Thursday, April 23, 2009. Recent Articles Published In Straits Times. There was an article recently related to customer service, published in the Straits Times. In the article, entitled " Customer Satisfaction Slips. Published on 20/04/2009, the article claims that Singapore is continuing to fall behind economies such as United States, United Kingdom and South Korea in customer satisfaction. Got a customer service experience to share? To get your story published! And how we rate establishments. Some More...

2

Bouquets-n-Brickbats: How We Rate Establishments - A Guide

http://bouquets-n-brickbats.blogspot.com/2009/02/how-we-rate-establishments-guide.html

Wednesday, February 18, 2009. How We Rate Establishments - A Guide. Thank you for taking the time to read this as it is an important part of our site. We wish to be fair and credible, and have come up with a system of rating that will, we hope, help you when you rate your experience. We go by a system of Bouquets (positive experience) and Brickbats (negative experience). This goes from 1 to 5 and will be explained below. Service is slow and lacklustre, does not give a good feeling to the customer. No...

3

Bouquets-n-Brickbats: Bad Service - Compact Electronics

http://bouquets-n-brickbats.blogspot.com/2009/10/bad-experience-at-compact-electronics.html

Tuesday, October 20, 2009. Bad Service - Compact Electronics. I received this on 12 June but have not had time to do any updates due to my full time job taking up a large proportion of my time but now that I have some time, here is the email. Apologies to VL for publishing this so late, this should never have happened, and you have my apologies for that. VL (user chose to use only initials). Compact Electronics at Sim Lim Square. What Did I Intend to Buy/What I Bought. This is not service at all. Such un...

4

Bouquets-n-Brickbats: A Warm Welcome In Canada - Lodgia Vancouver

http://bouquets-n-brickbats.blogspot.com/2009/02/warm-welcome-in-canada-lodgia-vancouver.html

Monday, February 16, 2009. A Warm Welcome In Canada - Lodgia Vancouver. I received another email, this time from Mr. Sebastian L, regarding a serviced apartment he stayed in when he was in Canada on holiday. I think we can agree that travelling is where one is especially sensitive to good or bad service. Vancouver, BC, Canada. What Did I Intend to Buy/What I Bought. Any Other Relevant Information. Rented Service Apartment for 2 weeks together with my wife and daughter(the 11-mth old! Was done in a flash!

5

Bouquets-n-Brickbats: Good Service - The Coffee Connoisseur Changi Airport

http://bouquets-n-brickbats.blogspot.com/2009/03/good-service-coffee-connoisseur-changi.html

Wednesday, March 4, 2009. Good Service - The Coffee Connoisseur Changi Airport. I have received a story sent by Mei via email about her experience at The Coffee Connoisseur (TCC) at Changi Airport Terminal 3. 4th March 2009, Approx. 9.20pm. The Coffee Connoisseur (Changi Airport). What Did I Intend to Buy/What I Bought. Any Other Relevant Information. During payment, he noticed that my father had a credit card that entitled us to a 15% discount and informed us about it. On Service Star Awards, this is tr...

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Bouquets-n-Brickbats

Wednesday, October 28, 2009. Customer Satisfaction Dips According to Straits Times Report. A report that appeared in the Straits Times on 28 October 2009 mentioned that customer satisfaction has dipped. Considering the fact that millions have been invested in various service initiatives since the beginning of this year, this is rather worrying. Got a customer service experience to share? To get your story published! Do remember to read the submission guidelines. And how we rate establishments. I went to ...

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