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D’Ieteren Auto answers your questions. As an independent importer of the brands of the Volkswagen Group in Belgium, we want to answer the questions of our customers regarding the irregularities identified in the third quarter of 2015 in certain vehicles of the brands Volkswagen, Volkswagen Commercial Vehicles, Audi, SEAT and Škoda. At present, some 50,000 vehicles have been successfully updated. D’Ieteren Group Press Releases. June 16, 2016. April 29, 2016. December 18, 2015. December 9, 2015. Technical ...

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Customer Care | customercare.dieteren.be Reviews

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D’Ieteren Auto answers your questions. As an independent importer of the brands of the Volkswagen Group in Belgium, we want to answer the questions of our customers regarding the irregularities identified in the third quarter of 2015 in certain vehicles of the brands Volkswagen, Volkswagen Commercial Vehicles, Audi, SEAT and Škoda. At present, some 50,000 vehicles have been successfully updated. D’Ieteren Group Press Releases. June 16, 2016. April 29, 2016. December 18, 2015. December 9, 2015. Technical ...

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2 customer care

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4 français

5 nederlands

6 english

7 make an appointment

8 further information

9 coupons

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Customer Care | customercare.dieteren.be Reviews

https://customercare.dieteren.be

D’Ieteren Auto answers your questions. As an independent importer of the brands of the Volkswagen Group in Belgium, we want to answer the questions of our customers regarding the irregularities identified in the third quarter of 2015 in certain vehicles of the brands Volkswagen, Volkswagen Commercial Vehicles, Audi, SEAT and Škoda. At present, some 50,000 vehicles have been successfully updated. D’Ieteren Group Press Releases. June 16, 2016. April 29, 2016. December 18, 2015. December 9, 2015. Technical ...

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customercare.dieteren.be

1

DIESELGATE COMMISSION RECOMMENDATIONS: D’IETEREN AUTO CONTINUES TO WORK ON THE RECALL OF ALL VEHICLES EQUIPPED WITH NON-COMPLIANT SOFTWARE – Customer Care

http://www.customercare.dieteren.be/en/dieselgate-commission-recommendations-dieteren-auto-continues-to-work-on-the-recall-of-all-vehicles-equipped-with-non-compliant-software

DIESELGATE COMMISSION RECOMMENDATIONS: D’IETEREN AUTO CONTINUES TO WORK ON THE RECALL OF ALL VEHICLES EQUIPPED WITH NON-COMPLIANT SOFTWARE. April 29, 2016. D’Ieteren Auto is working to meet the recommendations issued by the special commission managing the Dieselgate affair which, among other things,. Encourage the concerned customers to update the software installed in their vehicle, and. Ask D’Ieteren Auto to encourage customers to take part in the recall programme. Is available to customers for up-to-d...

2

Volkswagen starts recall of the first Golf model – Customer Care

http://www.customercare.dieteren.be/en/volkswagen-starts-recall-of-the-first-golf-model-2

Volkswagen starts recall of the first Golf model. April 29, 2016. Federal Motor Transport Authority (KBA) grants approval for the software solution for affected Golf 2.0l TDI BMT. Customers can arrange workshop appointments at short notice. Recall of further volume models to follow soon. Spokesperson Sales and Marketing Volkswagen Germany. Tel 49 (0) 5361 / 9-25097. E-mail: nicolai.laude@volkswagen.de. What you need to know. All vehicles of the brands Volkswagen, Volkswagen Commercial Vehicles, Audi, SEA...

3

NOx issue: customers are being informed, implementation is starting – Customer Care

http://www.customercare.dieteren.be/en/1050-2

NOx issue: customers are being informed, implementation is starting. December 16, 2015. Measures for the affected EA189 series 1.2-litre, 1.6-litre and 2.0-litre diesel engines have been ratified by the Federal Motor Transport Authority (KBA). Customers are being informed about the next concrete steps. Implementation of the measures to start in late January 2016. Important step towards resolving the NOx emissions issue in Europe. The labour time for implementing these measures will be less than an hour.

4

Irregularities with respect to the non-compliant software – Customer Care

http://www.customercare.dieteren.be/irregularities-with-respect-to-the-non-compliant-software

Irregularities with respect to the non-compliant software. Vehicles of the brands Volkswagen, Volkswagen Commercial Vehicles, Audi, SEAT and ŠKODA with a EA189 type diesel engine and a displacement of 1.2l, 1.6l and 2.0l, will be subjected to a recall in order to guarantee their conformity with all applicable standards. Technically, the non-compliant software of the concerned vehicles will be updated. As soon as the update for your vehicle is scheduled, you will be invited by letter. The recall for the a...

5

D’IETEREN AUTO TEMPORARILY SUSPENDS SALES OF MODELS THAT MAY BE AFFECTED BY THE IRREGULARITIES WITH RESPECT TO CO2 EMISSIONS – Customer Care

http://www.customercare.dieteren.be/en/dieteren-auto-temporarily-suspends-sales-of-models-that-may-be-affected-by-the-irregularities-with-respect-to-co2-emissions

D’IETEREN AUTO TEMPORARILY SUSPENDS SALES OF MODELS THAT MAY BE AFFECTED BY THE IRREGULARITIES WITH RESPECT TO CO2 EMISSIONS. November 5, 2015. The Volkswagen Group announced that during the course of internal investigations irregularities were found in CO. Levels and fuel consumption figures of vehicles with a diesel and gasoline engine. What you need to know. Regarding the CO2 emissions levels and consumption figures, the Volkswagen Group reported that following extensive internal investigations conduc...

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Customer Care

D’Ieteren Auto answers your questions. As an independent importer of the brands of the Volkswagen Group in Belgium, we want to answer the questions of our customers regarding the irregularities identified in the third quarter of 2015 in certain vehicles of the brands Volkswagen, Volkswagen Commercial Vehicles, Audi, SEAT and Škoda. At present, some 50,000 vehicles have been successfully updated. D’Ieteren Group Press Releases. June 16, 2016. April 29, 2016. December 18, 2015. December 9, 2015. Technical ...

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