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Customer Insight Blog | Automated analytics providing actionable customer insight

Automated analytics providing actionable customer insight

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Customer Insight Blog | Automated analytics providing actionable customer insight | customerinsightblog.wordpress.com Reviews
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Customer Insight Blog | Automated analytics providing actionable customer insight | customerinsightblog.wordpress.com Reviews

https://customerinsightblog.wordpress.com

Automated analytics providing actionable customer insight

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1

Gut Versus Data: Making Decisions For Your Corporation | Customer Insight Blog

https://customerinsightblog.wordpress.com/2009/02/03/gut-versus-data-making-decisions-for-your-corporation

About Leximancer and The Customer Insight Portal. Gut Versus Data: Making Decisions For Your Corporation. February 3, 2009. Thomas Wallgum, an editor at. Had a recent article. With a surprising admission from a study conducted by Accenture. 40 percent of major corporate decisions are made by instinct, not data. Survey, it seems that 61 percent of executives felt that gut decisions were best because good data wasn’t available. Despite the advances in dashboard visualization for structured data, 36 percent...

2

Making Social Media Work for QSRs | Customer Insight Blog

https://customerinsightblog.wordpress.com/2009/01/27/making-social-media-work-for-qsrs

About Leximancer and The Customer Insight Portal. Making Social Media Work for QSRs. January 27, 2009. Filed under: Customer Insight Portal. Time and time again we’ve stressed the importance of both listening. Responding to social media conversations. We’ve highlighted how companies like Dunkin Donuts. Agrees, and in a recent article featuring Leximancer’s The Customer Insight Portal. To read the full article, click here. Leave a Reply Cancel reply. Enter your comment here. Address never made public).

3

Net Promoter Conference Recap | Customer Insight Blog

https://customerinsightblog.wordpress.com/2009/02/08/net-promoter-conference-recap

About Leximancer and The Customer Insight Portal. Net Promoter Conference Recap. February 8, 2009. We recently attended the Net Promoter Conference. Out in San Francisco and wanted to share some of the great insights we took away from our time there. Leximancer. Has a partnership with Satmetrix. In which their Net Promoter customers can receive services based on The Customer Insight Portal. Alongside Satmetrix’s other solutions. Tony Hsieh of Zappos.com. Community site. They look at all verbatim cust...

4

Finding the Right Voices in the Crowd | Customer Insight Blog

https://customerinsightblog.wordpress.com/2009/01/26/finding-the-right-voices-in-the-crowd

About Leximancer and The Customer Insight Portal. Finding the Right Voices in the Crowd. January 26, 2009. Listening. Easily said, not always easily done. Companies are now keeping in tune with social media and many are doing their part to listen to what is being said about them, their competitors and their industries, but how do you really cut above all of the noise and the static to find meaning in this space? How do you possibly make sense of what one group is talking about versus another and why?

5

Do You Achieve Customer Intimacy? | Customer Insight Blog

https://customerinsightblog.wordpress.com/2009/02/10/do-you-achieve-customer-intimacy

About Leximancer and The Customer Insight Portal. Do You Achieve Customer Intimacy? February 10, 2009. Special note to readers: This may be Leximancer’s. ONLY holiday themed blog post, but pending feedback we’re willing to try again. With Valentine’s Day coming up, now is as good a time as any to ask yourself do you achieve customer intimacy? Sure, you can throw all kinds of stuff at your customers that you think they might like, but do you really listen to them to understand specifically what they want?

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Customer Insight Blog | Automated analytics providing actionable customer insight

About Leximancer and The Customer Insight Portal. Do You Achieve Customer Intimacy? February 10, 2009. Special note to readers: This may be Leximancer’s. ONLY holiday themed blog post, but pending feedback we’re willing to try again. With Valentine’s Day coming up, now is as good a time as any to ask yourself do you achieve customer intimacy? Sure, you can throw all kinds of stuff at your customers that you think they might like, but do you really listen to them to understand specifically what they want?

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