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Don MacClennan | Investing In Customer Success | Heavybit
http://www.heavybit.com/library/video/2015-07-21-don-maclennan
Investing In Customer Success. July 21, 2015 42 Min. Don MacLennan is the CEO and cofounder of Bluenose Analytics. 8211; a customer success-as-a-service platform for companies like Appcelerator, KISSMetrics and Badgewille. In the past he has been the SVP of Product Management at AVG. He has also held positions as the Senior Director of Product Management at RSA. And the Director of Solutions Marketing at SAP. Customer Success and Retention. Building a Customer Success Team. Goals and Retention Numbers.
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Program | Heavybit
http://www.heavybit.com/program
There’s a right way to take developer products to market. But it’s hard and rapidly evolving. We’ll keep you on track with weekly hands-on office hours, speaker series, workshops, and our many programs and services. Our staff, advisors and investors are here to help you tackle your biggest challenges:. It’s a winner-take-all market and developer companies face unique challenges. We’ll show you how to be loved by devs but sell to the enterprise and most importantly, when to focus on each. Want to learn mo...
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People | Heavybit
http://www.heavybit.com/people
After founding Heroku, James established Heavybit as the only community and program to focus solely on developer company go-to-market strategy. Tom manages Heavybit’s investor and member relations and helps developer companies with go-to-market strategy, fundraising and operations. General Partner and GM. Dana manages the day-to-day operations of Heavybit’s developer company program, clubhouse, events, content and marketing. Vibe and Facilities Manager. Tony is a founding partner of Reed Elsevier Venture...
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Events | Heavybit
http://www.heavybit.com/events
Sep 08, 2016. Demand generation is tough. And to do it successfully, there’s a lot to juggle. Sep 08, 2016. Sep 08, 2016. Office Hours with Reza Malekzadeh. Reza Malekzadeh is an investor at Partech Ventures. Sep 14, 2016. Sep 14, 2016. In the 21st Century successful teams are data-driven. This monthly meetup provides a forum for monitoring geeks to gather and trade new ideas, data, and war stories. Sep 15, 2016. Sep 15, 2016. Sep 22, 2016. Sep 22, 2016. Office Hours with Vivian Cromwell. Sep 26, 2016.
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