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- Page 2 of 11 - Aircall Blog
https://blog.aircall.io/page/2
Try Aircall for free. What is the cloud? It's okay to ask and even better to find out! Much like Internet of Things , 5G , and we need to talk , there are certain phrases which manage to be, to the uninitiated, vague and yet quite ominous. In this vein, one could argue that no question is more foggy than what is the cloud? Let’s get you up to speed. What is the […]. The real impact on your business. Have you ever asked yourself what really makes your business tick? Best 20 Apps To Power Up Your Business.
blog.aircall.io
A 3 mn. check-up of your customer support: are you using the right channels? [typeform] -
https://blog.aircall.io/a-3-mn-check-up-of-your-customer-support-are-you-using-the-right-channels-typeform
Try Aircall for free. A 3 mn. check-up of your customer support: are you using the right channels? We have many discussions with our customers about the advantages and constraints of setting up phone support vs other support channels. we’ve gathered our thoughts in a simple, 3 minutes typeform. To let you get actionable recommendations on organizing your support channels, in function of your business characteristics. Please note that this framework applies mostly to SaaS businesses. What is the cloud?
blog.aircall.io
Happiness hack: How to use content for customer success -
https://blog.aircall.io/happiness-hack-how-to-use-content-for-customer-success
Try Aircall for free. Happiness hack: How to use content for customer success. This is a guest post from Matthew Buckley. Marketing manager at New Breed. An award winning marketing and sales agency. Than the year before, there is an immense opportunity for marketers, sales professionals and customer success managers to leverage content to meet their end goals. Today’s post will review why that is and how you can leverage your own blog content for:. Because it can help to:. In fact, customer success is on...
blog.aircall.io
Scaling things that don't scale -
https://blog.aircall.io/scaling-things-that-dont-scale
Try Aircall for free. Scaling things that don’t scale. I’ve always loved doing things that don’t scale. Even before knowing who Paul Graham is or what he wrote. It’s about putting a little bit of craftsmanship into an impersonal world and an impersonal internet overall. That proved very useful when we started Aircall. Obviously the product wasn’t working so well, so we had to make up for the bugs with personal, one-to-one dedication. And we learned a lot from that. The mistake of using scaling softwares.
blog.aircall.io
Voicemail greetings: WOW your customers with their first phone call -
https://blog.aircall.io/voicemail-greetings-wow-your-customers-with-their-first-phone-call
Try Aircall for free. Voicemail greetings: WOW your customers with their first phone call. Voicemail greetings can be an incredible conversion technique for your business phone. However, they can be trickier than you’d think. Thus, we’ve compiled a guide to set up the right voicemail greetings to impress your customers and prospects. 4 reasons why you need a personalized voicemail greeting for your business phone. 1 Define the greetings experience you want. 2 Make your caller feel welcomed on the phone.
blog.aircall.io
Customer Success @ Optimizely -
https://blog.aircall.io/customer-success-optimizely
Try Aircall for free. Customer Success @ Optimizely. Thoughts on organizing and measuring a customer success team. Is a San Francisco-based startup and the leader in A/B testing and experience optimization. I recently sat down with Luke Diaz, a manager on the Customer Success team, to share his experience and advice for organizing and measuring a customer success team. Measure the value customers extract from your product. Start customer success with the sales team. Customer value derived from the product.
blog.aircall.io
Customer success hack from Steli Efti, CEO @Closeio: “Act like a picky girl on a date” -
https://blog.aircall.io/customer-success-hack-from-steli-efti-ceo-closeio-act-like-a-picky-girl-on-a-date
Try Aircall for free. Customer success hack from Steli Efti, CEO @Closeio: Act like a picky girl on a date. Is the CEO and co-founder of Close.io. A sales software that has communication at its core. Over the years, Steli has become Silicon Valley’s most prominent sales hustler and grew a 7 digit business with a team of only 6. He shared with us one of his great sales hacks:. Act like a picky girl on a date. Don’t wait for your prospects to become customers. Tom Tunguz, Why Customer Success? Free trials ...
blog.aircall.io
Do’s and Don’ts of a Customer Success Pro, by Jeff Vincent, customer happiness hero at Wistia -
https://blog.aircall.io/dos-donts-customer-success-pro-wistia
Try Aircall for free. Do’s and Don’ts of a Customer Success Pro, by Jeff Vincent, customer happiness hero at Wistia. As part of our customer success series, Jeff Vincent. Shared with us how he and his team handle customer success and his recipe to delighting his customers. Read the first episode here. Featuring Greg Lefort, CEO of. Jeff is in charge of the Customer Happiness team at Wistia. A very cool startup that provides smart video hosting for B2Bs. Wistia’s CEO Chris Savage. To be really efficient, ...
