help.giftcardmall.com

Frequently Asked Questions

HOW CAN WE HELP? I have a question about a gift card I purchased at a retail location. Why should I shop on the Gift Card Mall web site? How do I purchase a gift card from GiftCardMall.com? What does the gift card look like and how is it presented to my recipient? What are the hours of service for your customer support line? How soon will my eGift arrive? How will the eGift card be sent to my recipient? If my recipient did not receive the eGift card, can it be resent? How can I purchase an eGift card?

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Frequently Asked Questions | help.giftcardmall.com Reviews

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HOW CAN WE HELP? I have a question about a gift card I purchased at a retail location. Why should I shop on the Gift Card Mall web site? How do I purchase a gift card from GiftCardMall.com? What does the gift card look like and how is it presented to my recipient? What are the hours of service for your customer support line? How soon will my eGift arrive? How will the eGift card be sent to my recipient? If my recipient did not receive the eGift card, can it be resent? How can I purchase an eGift card?

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1 support center

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4 earning fuel points

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Frequently Asked Questions | help.giftcardmall.com Reviews

https://help.giftcardmall.com

HOW CAN WE HELP? I have a question about a gift card I purchased at a retail location. Why should I shop on the Gift Card Mall web site? How do I purchase a gift card from GiftCardMall.com? What does the gift card look like and how is it presented to my recipient? What are the hours of service for your customer support line? How soon will my eGift arrive? How will the eGift card be sent to my recipient? If my recipient did not receive the eGift card, can it be resent? How can I purchase an eGift card?

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help.giftcardmall.com

1

eGift Cards

http://help.giftcardmall.com/eGift-Cards

HOW CAN WE HELP? How soon will my eGift arrive? EGifts typically arrive within 24 hours. In rare cases, we may need to contact you if we need more information to fulfill your order. Read more. What is an eGift card? An eGift card holds value just like a plastic gift card but its delivered by email to you or your recipient. eGift cards can be printed out or viewed Read more. If my recipient did not receive the eGift card, can it be resent? How will the eGift card be sent to my recipient? What happens if I...

2

What does the gift card look like and how is it presented to my recipient?

http://help.giftcardmall.com/General/65691694/What-does-the-gift-card-look-like-and-how-is-it-presented-to-my-recipient.htm

HOW CAN WE HELP? What does the gift card look like and how is it presented to my recipient? Physical plastic gift cards arrive on a 8 1/2" x 11" letter carrier. This carrier can be personalized with a message to your recipient for no additional fee. The gift card looks just like the standard plastic gift cards sold in stores. Gift cards are available in a variety of designs to choose from depending on the retailer. Can't find an answer to your question?

3

Why was my order cancelled?

http://help.giftcardmall.com/Orders-Account-Info-Cancellations/65691890/Why-was-my-order-cancelled.htm

HOW CAN WE HELP? Orders / Account Info / Cancellations. Why was my order cancelled? We apologize for the inconvenience. Unfortunately we were unable to process your transaction as our payment processor was unable to validate the transaction.Your credit card account has not been charged. A pending authorization may appear on your account for 7-10 days and will automatically be reversed. Please contact your bank for further information. Can't find an answer to your question?

4

How soon will my eGift arrive?

http://help.giftcardmall.com/eGift-Cards/65691848/How-soon-will-my-eGift-arrive.htm

HOW CAN WE HELP? How soon will my eGift arrive? EGifts typically arrive within 24 hours. In rare cases, we may need to contact you if we need more information to fulfill your order. Can't find an answer to your question?

5

Can I track my order?

http://help.giftcardmall.com/Orders-Account-Info-Cancellations/65691860/Can-I-track-my-order.htm

HOW CAN WE HELP? Orders / Account Info / Cancellations. Can I track my order? If you have registered for a personal account on GiftCardMall.com, you can log in to My Account and track your orders. Your order will be listed as Pending, Approved, or Delivered. Can't find an answer to your question?

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Frequently Asked Questions

HOW CAN WE HELP? I have a question about a gift card I purchased at a retail location. Why should I shop on the Gift Card Mall web site? How do I purchase a gift card from GiftCardMall.com? What does the gift card look like and how is it presented to my recipient? What are the hours of service for your customer support line? How soon will my eGift arrive? How will the eGift card be sent to my recipient? If my recipient did not receive the eGift card, can it be resent? How can I purchase an eGift card?

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