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I-CEM | Institut für Customer Experience Management

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2 workshops
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I-CEM | Institut für Customer Experience Management | i-cem.com Reviews

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1

Wiki

http://www.i-cem.com/Wiki.96.0.html

Customer Experience Management: Customer Touchpoints, Customer Journey. Social Media: Monitoring, Analyse and Engagement. Social Enterprise: Social Customer Support, Communities, Social CRM and Social Collaboration. Multichannel Management: Contact Center, digitale Kundenkommunikation and Workforce Optimization. Termine Service Excellence Cockpit. CEM / CX / CXM. I-CEM Wiki - die Übersicht über CEM Software. Http:/ wiki.i-cem.de/index.php? Umfragen Customer Experience Management. Made by :seeyou GmbH.

2

Social Media: Monitoring, Analyse & Engagement

http://www.i-cem.com/Social-Media-Monitoring-Analyse-Enga.59.0.html

Customer Experience Management: Customer Touchpoints, Customer Journey. Social Media: Monitoring, Analyse and Engagement. Social Enterprise: Social Customer Support, Communities, Social CRM and Social Collaboration. Multichannel Management: Contact Center, digitale Kundenkommunikation and Workforce Optimization. Termine Service Excellence Cockpit. CEM / CX / CXM. Die Vielfalt des Webs im Blick behalten. Mit klassischen Recherche und Marktforschungstechniken lässt sich allenfalls eine Momentaufnahme der K...

3

Customer Experience Management: Customer Touchpoints, Customer Journey

http://www.i-cem.com/Customer-Experience-Management-Customer.98.0.html

Customer Experience Management: Customer Touchpoints, Customer Journey. Social Media: Monitoring, Analyse and Engagement. Social Enterprise: Social Customer Support, Communities, Social CRM and Social Collaboration. Multichannel Management: Contact Center, digitale Kundenkommunikation and Workforce Optimization. Termine Service Excellence Cockpit. CEM / CX / CXM. Customer Touchpoints lassen sich nach direkten und indirekten sowie einseitigen und zweiseitigen Touchpoints einordnen. Made by :seeyou GmbH.

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Software Kategorien

http://www.i-cem.com/Ressourcen.60.0.html

Customer Experience Management: Customer Touchpoints, Customer Journey. Social Media: Monitoring, Analyse and Engagement. Social Enterprise: Social Customer Support, Communities, Social CRM and Social Collaboration. Multichannel Management: Contact Center, digitale Kundenkommunikation and Workforce Optimization. Termine Service Excellence Cockpit. CEM / CX / CXM. 31 August 2016, 11:30-12:00 Uhr: Leads and Neukundengewinnung mit Proactive Outreach -. Umfragen Customer Experience Management.

5

Lab

http://www.i-cem.com/Lab.97.0.html

Customer Experience Management: Customer Touchpoints, Customer Journey. Social Media: Monitoring, Analyse and Engagement. Social Enterprise: Social Customer Support, Communities, Social CRM and Social Collaboration. Multichannel Management: Contact Center, digitale Kundenkommunikation and Workforce Optimization. Termine Service Excellence Cockpit. CEM / CX / CXM. 31 August 2016, 11:30-12:00 Uhr: Leads and Neukundengewinnung mit Proactive Outreach -. Umfragen Customer Experience Management.

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I-CEM | Institut für Customer Experience Management

Customer Experience Management: Customer Touchpoints, Customer Journey. Social Media: Monitoring, Analyse and Engagement. Social Enterprise: Social Customer Support, Communities, Social CRM and Social Collaboration. Multichannel Management: Contact Center, digitale Kundenkommunikation and Workforce Optimization. Das Institut für Customer Experience Management. Wir optimieren Ihren Kundenservice. Durch die Bündelung dieser Kompetenzen bieten wir ein komplettes Lösungspaket zur optimalen Gestaltung und Ste...

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Customer Experience Management: Customer Touchpoints, Customer Journey. Social Media: Monitoring, Analyse and Engagement. Social Enterprise: Social Customer Support, Communities, Social CRM and Social Collaboration. Multichannel Management: Contact Center, digitale Kundenkommunikation and Workforce Optimization. Termine Service Excellence Cockpit. CEM / CX / CXM. Das Institut für Customer Experience Management. Wir optimieren Ihren Kundenservice. Durch die Bündelung dieser Kompetenzen bieten wir ein komp...

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