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Restaurant Reality Check: December 2012
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News and Peter Romeo's views on the business behind the nation's favorite pastime. Monday, December 31, 2012. Gee, thanks, Santa. Dear Obesity Statistic,. You totally screwed up this year, Fat Man. My pre-holiday letter could not have been clearer: Bring. Better. Times. Instead, here we sit cliff-side, waiting for the world to sour for restaurants and virtually every retail business except pawnshops. Maybe I should add bankruptcy lawyers to the list, too. Now, thanks to the fakers who profess to be the n...
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Restaurant Reality Check: January 2013
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News and Peter Romeo's views on the business behind the nation's favorite pastime. Tuesday, January 29, 2013. A fight's brewing for vegetarians' taste buds. Everyone’s buzzing about Taco Bell’s efforts to counter Chipotle Mexican Grill with a premium menu. Much more interesting is the struggle taking shape between Chipotle and the upstart Veggie Grill chain for the attention of vegetarians and vegans. In the process, the would-be combatants are moving fast-casual menus in a decidedly progressive direction.
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Restaurant Reality Check: June 2013
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News and Peter Romeo's views on the business behind the nation's favorite pastime. Wednesday, June 19, 2013. I want my pie. The McDonald’s at JFK International Airport had an inventory discrepancy after I recently ate there. If it reconciled sales of the just-added Strawberry Pie with how many pies were still on hand at the end of the day, the count would have been off by one. Executives addressed the issue in a webcast to franchisees earlier this year. The store in Oak Brook, where a fellow customer wai...
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Restaurant Reality Check: July 2013
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News and Peter Romeo's views on the business behind the nation's favorite pastime. Tuesday, July 23, 2013. News nuggets you might've missed today. Domino’s finds tech to be a market share gainer. Who says discounting is the only way to snag pizza customers? Domino’s is learning that technology can also pull market share from competitors, especially mom-and-pops. Oh, good: More on the royal birth…. Restaurants can turn any high-profile event into a promotional opportunity, even the rare birth of a monarch...
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Restaurant Reality Check: February 2013
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News and Peter Romeo's views on the business behind the nation's favorite pastime. Thursday, February 28, 2013. How Domino's cut its telephone costs. The benefits of online ordering can extend beyond a restaurant’s savings in time and labor, according to Domino’s Pizza. As the off-premise specialist explained today to investors, it’s realizing significant margin gains through lower outlays for older unit technology. Those revelations were in addition to the much-covered news that Domino’s franchise...
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Restaurant Reality Check: May 2013
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News and Peter Romeo's views on the business behind the nation's favorite pastime. Friday, May 31, 2013. Meanwhile, in other weirdness. Did the industry sneak off to Colorado or Washington for a few now-legal bong hits? How else could the business have brainstormed jaw-droppers like these? Whoppers you can eat hands-free:. The sandwich hasn't changed, but Burger King is encouraging customers in some foreign markets to try a new device that holds the Whopper. Krusty Burgers to become real. I’m worri...
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Restaurant Reality Check: April 2013
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News and Peter Romeo's views on the business behind the nation's favorite pastime. Wednesday, April 24, 2013. The long shadow cast by Boston. With the conference convening a week after the Boston terrorist attacks, attendees and speakers touched on the crisis with obvious emotion during casual talk and formal presentations. Restaurateurs worry about crises like food-borne illnesses, robberies or shootings, but now “unfortunately we have to add terrorism to the list,” she said. In a roundtable discussion ...
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Restaurant Reality Check: What restaurateurs could learn from The Home Depot
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News and Peter Romeo's views on the business behind the nation's favorite pastime. Wednesday, September 4, 2013. What restaurateurs could learn from The Home Depot. The co-founder of The Home Depot volunteered some home-maintenance advice after my phone went dead three times during an interview last week. 8220;You have to pay your phone bill,” Bernie Marcus said with obvious merriment when we reconnected. “Now you can do it online or through e-mail. It’s really easy.”. To continue reading, click here.
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Restaurant Reality Check: What were they thinking?
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News and Peter Romeo's views on the business behind the nation's favorite pastime. Wednesday, July 17, 2013. What were they thinking? This has been a week of jaw-dropping restaurant blunders. Consider, for instance, Wendy’s inadvertent lapse into pimp-speak during an otherwise routine promotion. Sure, the mainstream fast-food chains have been going to extremes lately to snag customers, but the deal touted by Wendy’s. But by Line 2, McDonald’s looked insensitive. That was the space provided for ...It was ...
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Restaurant Reality Check: Never forgetting, as if we could
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News and Peter Romeo's views on the business behind the nation's favorite pastime. Wednesday, September 11, 2013. Never forgetting, as if we could. I promised myself that I’d never let a September 11 pass without writing about the horror and sorrow of that day. Letting time desensitize the memory is like opening one of those souvenir shops that peddle NYPD hats to tourists who want to see where a real-life “Die Hard” scene unfolded. At the time, we were in a news blackout because of our location. No ...