mochaticket.com

Best Support Ticket System and Help Desk System

HELP YOUR SUPPORT STAFF TO. Intuitive Help Desk/Support Ticket System. Great for Customer Support and IT Help Desk Management. Designed specifically to allow agents to be productive. Described by one agent as "The most intuitive help desk system I have ever used." Productivity in a help desk/support system environment is crucial. MochaTicket is a very affordable ticket system option. Not only will you save money on the software, you will also save money by increasing your support team's productivity.

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Best Support Ticket System and Help Desk System | mochaticket.com Reviews

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HELP YOUR SUPPORT STAFF TO. Intuitive Help Desk/Support Ticket System. Great for Customer Support and IT Help Desk Management. Designed specifically to allow agents to be productive. Described by one agent as The most intuitive help desk system I have ever used. Productivity in a help desk/support system environment is crucial. MochaTicket is a very affordable ticket system option. Not only will you save money on the software, you will also save money by increasing your support team's productivity.

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4 be productive

5 ticket software

6 for your business

7 save time

8 save money

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10 features

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Best Support Ticket System and Help Desk System | mochaticket.com Reviews

https://mochaticket.com

HELP YOUR SUPPORT STAFF TO. Intuitive Help Desk/Support Ticket System. Great for Customer Support and IT Help Desk Management. Designed specifically to allow agents to be productive. Described by one agent as "The most intuitive help desk system I have ever used." Productivity in a help desk/support system environment is crucial. MochaTicket is a very affordable ticket system option. Not only will you save money on the software, you will also save money by increasing your support team's productivity.

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wiki.mochaticket.com

MochaTicket

Welcome to the Wiki.MochaTicket.com wiki based knowledge base for MochaTicket. Get some help by browsing these pages here:. Ticket Creation From External Webpage. If you would like to contribute to this wiki, please first search and make sure the content does not already exist. Please follow the policies and guidelines when adding or editing an article. Thank you for contributing and sharing your knowledge with the rest of us. Retrieved from " http:/ wiki.mochaticket.com/index.php?

support.mochaticket.com

MochaTicket.com Help Desk System

Submit a New Ticket.

INTERNAL PAGES

mochaticket.com

1

Support Ticket System Features

http://www.mochaticket.com/features.html

WHY MochaTicket and FEATURES. Support Ticket / Help Desk Solutions Made Easy. Before creating MochaTicket we reviewed and tested a dozen or more alternatives. We reviewed free to very expensive systems. Nothing provided the efficiency and intuitiveness to allow for optimal productivity. MochaTicket. The Solution! Easiest ticketing system to use. Agents will appreciate the efficiency. Very intuitive - simple and easy to use. Maintained in a replicated Private Cloud environment. Web and Email Support.

2

Support Ticket System History

http://www.mochaticket.com/history.html

MochaTicket.com - The History. Developed initially for, and still used by, a large hosting company. A large hosting company was utilzing a ticketing system that had become counter-productive in its use. After reviewing over a dozen help desk/support ticket systems, it was clear there was nothing available that would allow the numerous staff to be as efficient and productive as possible. You will rarely need support. However, when you do. Many support options to meet your company's needs. Read More. Utili...

3

Support Ticket System Future

http://www.mochaticket.com/future.html

MochaTicket.com - The Future. Continuosly improving based on Agent feedback. At MochaTicket.ocm we have one goal. To provide the absolute most efficient and productive ticketing system available. New features are being added to MochaTicket weekly. While we are excited to add new features, we are extremely careful to make sure that nothing is added or changed that would be counter-productive to the goal of being efficient and productive. You will rarely need support. However, when you do. We want to provi...

4

Best Support Ticket System and Help Desk System

http://www.mochaticket.com/index.html

HELP YOUR SUPPORT STAFF TO. Intuitive Help Desk/Support Ticket System. Great for Customer Support and IT Help Desk Management. Designed specifically to allow agents to be productive. Described by one agent as "The most intuitive help desk system I have ever used." Productivity in a help desk/support system environment is crucial. MochaTicket is a very affordable ticket system option. Not only will you save money on the software, you will also save money by increasing your support team's productivity.

5

Support Ticket System Pricing

http://www.mochaticket.com/pricing.html

Get started now. Nothing to install and easy setup. An Agent is a person assigned to a specific "Agent ID" within the ticketing system. For example, if you have 4 people in the sales team, 2 processing orders and 5 providing customer service, that would be 11 Agents, as each individual is an Agent. What do you mean by Brandable? You don't have to brand it, but why wouldn't you? A few of the Advanced Features are:. Sticky/Private tickets and notifications. More details in wiki.

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