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The Misery of Sprint

The Misery of Sprint. Tuesday, January 11, 2011. Sprint Haunts Me Still. It's been a while since I last posted; I mean, after all, I'm no longer with Sprint, right? So then you might be wondering, "Why is Mark still blogging about them again? In case we got disconnected? I don't know that the company has yet trained a single one of their agents how to properly use a phone or headset. There hasn't been a time that I haven't been disconnected! If you said Sprint, you're psychic! LOL - it is kind of comical...

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The Misery of Sprint. Tuesday, January 11, 2011. Sprint Haunts Me Still. It's been a while since I last posted; I mean, after all, I'm no longer with Sprint, right? So then you might be wondering, Why is Mark still blogging about them again? In case we got disconnected? I don't know that the company has yet trained a single one of their agents how to properly use a phone or headset. There hasn't been a time that I haven't been disconnected! If you said Sprint, you're psychic! LOL - it is kind of comical...

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The Misery of Sprint | sprinthorrorstories.blogspot.com Reviews

https://sprinthorrorstories.blogspot.com

The Misery of Sprint. Tuesday, January 11, 2011. Sprint Haunts Me Still. It's been a while since I last posted; I mean, after all, I'm no longer with Sprint, right? So then you might be wondering, "Why is Mark still blogging about them again? In case we got disconnected? I don't know that the company has yet trained a single one of their agents how to properly use a phone or headset. There hasn't been a time that I haven't been disconnected! If you said Sprint, you're psychic! LOL - it is kind of comical...

INTERNAL PAGES

sprinthorrorstories.blogspot.com

1

The Misery of Sprint: Follow-up Letter to District Manager

http://sprinthorrorstories.blogspot.com/2009/08/follow-up-letter-to-district-manager.html

The Misery of Sprint. Wednesday, August 26, 2009. Follow-up Letter to District Manager. Here's a follow-up e-mail to Rachel Johnson, District Manager in the Minneapolis area (which includes Store 1558, 7531 France Ave). This e-mail explains my less-than-stellar customer experience at Store 1558 and is dated Wednesday, August 26, 2009. Sent: Wednesday, August 26, 2009 9:18 PM. To: rachel.johnson@sprint.com. Subject: FW: Sprint Device Issue. Subscribe to: Post Comments (Atom). I'd love to help you share yo...

2

The Misery of Sprint: Sprint Class Action Settlement

http://sprinthorrorstories.blogspot.com/2009/09/sprint-class-action-settlement.html

The Misery of Sprint. Saturday, September 5, 2009. Sprint Class Action Settlement. I received a legal notice in the mail regarding a new Class Action Settlement against Sprint Nextel related to their use of Early Termination Fees (ETFs). I've included the text of that notice below. Verbiage from the legal notice below:. Judy Larson, et al. v. Sprint Nextel Corp., Sprint Spectrum, L.P. and Nextel Finance Co.,. Case No.: 2:07-cv-05325-JLL-ES (USDC, DNJ). Go to http:/ www.sprintetfsettlement.com/. Device #7...

3

The Misery of Sprint: Sprint Contract Extension - Part 4

http://sprinthorrorstories.blogspot.com/2009/09/sprint-contract-extension-part-4.html

The Misery of Sprint. Tuesday, September 15, 2009. Sprint Contract Extension - Part 4. So, I finally spoke with a Sprint rep about the survey I took. It was a similar experience to the voicemail recording I posted last week. I couldn't understand the rep at all! I had to ask him to repeat himself numerous times. It was so bad, I had to cover one ear so that I could try to understand his accent. Subscribe to: Post Comments (Atom). I hate this phone. Sprint Nextel and Bankruptcy Rumors, oh my! A long-time ...

4

The Misery of Sprint: Device #7 Connectivity Issue: Data

http://sprinthorrorstories.blogspot.com/2009/09/device-7-connectivity-issue-data.html

The Misery of Sprint. Tuesday, September 1, 2009. Device #7 Connectivity Issue: Data. Am I surprised, absolutely not. All night last night, I did not have data on the new device. I figured it was a provisioning issue, however, when I woke up this morning to no data, I knew otherwise. At the end of the work day, I called Sprint only to spend the first two minutes dealing with their stupid IVR (enter your ten-digit wireless number, area code first). And so, I waited. Subscribe to: Post Comments (Atom).

5

The Misery of Sprint: An Open Letter to Sprint CEO, Dan Hesse

http://sprinthorrorstories.blogspot.com/2009/12/open-letter-to-sprint-ceo-dan-hesse.html

The Misery of Sprint. Monday, December 21, 2009. An Open Letter to Sprint CEO, Dan Hesse. September 2, 2009. Re: Service and support complaint. Overland Park KS 66251-4300. In all of this, I’ve remained calm and appreciative of the agents who have assisted me. After all, I have been on that side of the phone and know all too well that the agent is a product of the training and support they receive in the call center or outsourced partner they are employed through. June 1, 2009 (AM). First, let me call ou...

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sprinthorrorstories.blogspot.com

The Misery of Sprint

The Misery of Sprint. Tuesday, January 11, 2011. Sprint Haunts Me Still. It's been a while since I last posted; I mean, after all, I'm no longer with Sprint, right? So then you might be wondering, "Why is Mark still blogging about them again? In case we got disconnected? I don't know that the company has yet trained a single one of their agents how to properly use a phone or headset. There hasn't been a time that I haven't been disconnected! If you said Sprint, you're psychic! LOL - it is kind of comical...

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